We simplify data collection, analysis, and reporting, ensuring compliance and informed decision-making. Through user-centred design and advanced visualisation, we transform complex data into intuitive, engaging experiences that enhance client engagement.
Our comprehensive suite of services is designed to empower businesses with innovative, user-centric solutions that drive efficiency, enhance digital interactions, and deliver actionable insights. With a strong focus on data optimization, automation, and design, we cater to diverse industry needs, ensuring seamless integration and impactful results.
Below is an overview of our key offerings:
Experience Engineering
User-centered design and optimisation for seamless, intuitive digital interactions.
Process Automation
Automating data workflows and calculations, including sustainability metrics and compliance reporting.
Real-Time Analytics
Enabling continuous analysis for immediate insights and proactive decision-making.
Custom Tool Onboarding & Integration
Tailoring and implementing data management tools for client-specific needs and frameworks.
Stakeholder Communication Support
Creating custom reporting and insights tailored to regulatory bodies, investors, and internal stakeholders.
Data Quality Assurance
Ensuring data accuracy and completeness through structured quality checks and validation processes.
User Experience (UX) Design
Crafting intuitive and visually appealing interfaces that meet user needs and business objectives.
User Interface (UI) Design
Developing aesthetically pleasing and functional designs that enhance usability.
Data Visualisation
Transforming complex data into clear, actionable visual formats to support informed decision-making.
Automation of Communications
Streamlining and automating communication processes to improve efficiency and consistency.
Customer Journey Mapping
Analysing and optimising every touchpoint in the user journey to enhance overall experience.
Industry Specialisation
Primarily focused on the banking and financial services sector, with projects extending to consumer goods and digital platforms.
The Experience Engineering team developed a comprehensive approach to analyse and visualise sales data within South Africa. The project focused on structuring and interpreting large data sets related to sales and customer behavior, using user personas to better understand customer needs.
Objective: Organise and analyze sales data to gain insights into customer behavior, enhancing clients understanding of its South African market.
Solution: Structured and analysed data around sales, creating detailed user personas. Built initial dashboards in Figma to visualise insights, then translated these designs into PowerBI, linking the data sets for interactive visualisation.
Outcome: Delivered a powerful, user-friendly dashboard that allowed their team to explore data and make data-driven decisions more effectively. This streamlined access to critical insights, improving strategic alignment and responsiveness.
The project involved elevating an existing data model and enhancing its design to improve data readability and user experience. The Experience Engineering team applied UI and UX methodologies to refine and streamline the presentation of data on the platform.
Objective: Enhance the visual appeal and clarity of an established data model to support better data interpretation and user engagement.
Solution: Applied UI and UX best practices to improve the readability and visual structure of data, ensuring that the design effectively communicates insights. The project also emphasised creating a consistent, intuitive interface for banking users.
Outcome: Delivered a refined and visually cohesive design that supported clear data visualisation, leading to improved user satisfaction and ease of data navigation. This approach allowed the Bank’s executives and users to interpret data quickly, supporting faster, data-driven decision-making.
Head of Data & Digital Solutions
Tanakam@systemiclogic.com
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